We offer a 100% satisfaction guarantee on all products we carry. We also offer Free returns and Free exchanges within 30 days upon receiving your order. Only unworn items are eligible for refunds. To complete a return simply complete the return form included with you order, affix the pre-paid return label to your package, and drop off at any USPS location. Refunds typically take 5-10 business days to process, following inspection of your items.